B2B sales
Companies with several contacts and decision makers on the same account.
No lead left unanswered.
Your site, your bookings, your email and your WhatsApp, Messenger and Instagram messages create the lead in your CRM, and whoever handles it (or, if nobody does, your team) gets a notice. With rotation switched on, it is assigned by turn; Sice reminds you of every follow-up and you see which conversations are still unanswered. And when you reach out, you already know their whole history.
Ask the team about the available options for this module.
Sice · CRM
- No lead slips through your fingers.
- Automatic capture, optional rotation between sellers and follow-up.
- Every customer, one record.
- History and messages, plus their proposals and purchases when you use Sales and Commerce.
- You sell and support in one place.
- Support tickets stay tied to each customer, in the same CRM.
From scattered WhatsApp threads to one conversation per customer.
Sice · CRM
Sice · CRM
Sice · CRM
Sice · CRM
Everything this module carries.
- Leads that do not go cold
- Capture from your site, WhatsApp, Instagram and Facebook, with an automatic score and rotation between sellers when you switch it on.
- Boards by stage
- You drag contacts and tickets between stages.
- The whole customer
- History and messages on one record, with proposals (Sales), purchases (Commerce) and balance (Accounting).
- Follow-up and messaging
- Sequences over email, WhatsApp and tasks, with a sending window and weekends skipped if you like, until the lead answers.
- Support inside the CRM
- Every ticket stays tied to the contact and their company, with a stage and a priority.
- Nothing goes unanswered
- Every new message on WhatsApp, Messenger, Instagram, a comment or your email notifies whoever handles the contact or, if nobody does, your team; pending conversations are flagged and each owner gets reminders of their follow-ups.
Sice · CRM
No lead slips through your fingers
The lead arrives from your site, your email, WhatsApp, Instagram, Facebook or your Meta ads, and Sice notifies whoever handles it or, if nobody does, your team. With rotation switched on, the ones that come through forms, your site's chat, email or the API go to the next seller, and you can enroll them in a sequence that writes to them until they answer.
- Capture from forms, your site's chat, WhatsApp and Meta
- Rotation between sellers, when you switch it on
- An automatic score and a status for every lead
- Scheduled follow-ups and reminders
Sice · CRM
Every customer, one record
The customer writes and the seller already knows when they came in as a lead, from which campaign, which proposals they saw and what they bought. Their whole history with your business, on one screen.
- A history of activity and conversations
- Open, won and lost opportunities (with Sales)
- Proposals (with Sales), purchases (with Commerce) and outstanding balance (with Accounting)
- The contact's notes, tasks, schedule and files
Sice · CRM
You sell and support in the same place
You talk over WhatsApp, email, Instagram, Messenger and your site's chat from the record, follow each lead with sequences and support them with tickets tied to the customer. Bulk campaigns live in Marketing, connected to your CRM.
- WhatsApp, email, Instagram, Messenger and site chat on the record
- Sequences over email, WhatsApp and tasks, with a sending window
- Tickets linked to the contact and their company
- Your own stages for contacts and tickets
Made for these situations.
E-commerce
Each customer's purchases on their record (with Commerce) and their support in the same CRM.
Services and agencies
Recurring clients and campaigns measured from their source.
Support teams
Tickets tied to each customer, by stage and priority.
Not a silo. It talks to the rest of Sice.
Connect this module to the tools that complete your daily work.
How we help you fill it.
From a notebook and scattered messages to one conversation per customer.
- 1/3
Step 1 · Guided setup
We set up your CRM with you.
We leave your stages, sources and lists the way you need them, and help you load your first contacts and companies.
Guidance at no extra cost
- 2/3
Step 2 · Going live
Your team sells with a flow from day one.
We connect your forms, WhatsApp and email, and put the follow-up sequences together. We train the team in short sessions by role.
No card · free allowance included
- 3/3
Step 3 · Ongoing support
When something odd comes up, someone is there.
WhatsApp straight to support, the same channel your sales team uses, or a ticket from the app.
An answer in under one business day
Frequently asked questions.
What we get asked most about this module, answered straight.
Still have a question? Let's talkHow many contacts can I keep?
Each tier of the module includes an allowance of contacts. Past it, the excess is charged per unit or you move up a tier, depending on the allowance; the pricing page shows each case.
Can I import my existing contacts?
There is no file importer today. Contacts come in by hand, through your site's forms and chat, through WhatsApp, Messenger, Instagram or email, through your Meta lead ad forms and the comments on your Facebook and Instagram posts, through your QR profile cards or from your own systems with the API.
Is WhatsApp Business really integrated?
Yes. You send and receive messages from the contact's record through Meta's official WhatsApp API, and every conversation is kept. The one waiting for your reply is marked Unanswered, and whoever handles the contact (or, if nobody does, your team) gets a notice.
How do I know which lead to work first?
Every lead gets an automatic score and a status: new, attempting to contact, connected, qualified or unqualified, with its reason. And you see which conversations are still unanswered.
Can I customize the stages?
Yes. You create the stages you need for contacts and tickets and drag each record between them. The opportunity pipeline lives in Sales.
Do I need a separate module for support?
No. Tickets live inside the CRM, tied to the contact and their company, with no jump to another tool.
Are there sales and campaign reports?
Yes. The CRM shows your leads, your tickets and the funnel of each campaign; the pipeline, closing and performance per seller are in Sales.
Your next lead, with an owner.
Start free, with no card; what each tier includes is on Pricing. Connect your site and your email, and leave no lead unanswered.
Ask the team about the available options for this module.